WyaCore, LLC (DBA “WyaCore”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.wyacore.com or use our services.

1. Information We Collect

Information You Provide

We may collect information that you voluntarily provide when you interact with us, including:

• Contact Information: Name, email address, phone number, and company name when you submit our contact form or schedule a consultation.
• Communications: Any messages, inquiries, or feedback you send to us through our website, email, or other communication channels.
• Service Information: Details related to the back-office services you request or receive from us, including financial records, payroll data, and other business documents necessary to provide our services.

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• Device Information: Browser type, operating system, and device identifiers.
• Usage Data: Pages visited, time spent on pages, and referral sources.
• IP Address: Used for security, rate limiting, and general analytics purposes.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our back-office support services.
• Respond to your inquiries and communicate with you about our services.
• Send you confirmation emails when you submit a contact form or schedule a consultation.
• Process and manage your service requests.
• Protect against fraudulent, unauthorized, or illegal activity.
• Comply with legal obligations and enforce our terms of service.

3. Sharing and Selling of Personal Information

WyaCoredoes not share, sell, rent, or trade your personal information — including your name, email address, phone number, or any other data collected through our website or services — to or with third parties for their marketing, advertising, or lead generation purposes.

WyaCore does not share, sell, or rent your mobile phone number or any personal information collected through SMS messaging with third parties for their marketing purposes. Your mobile number will only be used to send you the SMS messages you have opted in to receive.

We may share your information only in the following limited circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business (e.g., email delivery, cloud hosting), solely for the purpose of providing services on our behalf. These providers are contractually obligated to protect your information.
• Legal Requirements: When required by law, regulation, legal process, or enforceable governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, in which case you will be notified of any change in ownership or use of your personal information.
• With Your Consent: When you have given us explicit permission to share your information for a specific purpose.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All services are delivered through secure communication and collaboration platforms. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Opt out of receiving promotional communications from us.
• Withdraw consent where processing is based on your consent.

To exercise any of these rights, please contact us using the information provided below.

7. Third-Party Links

Our website may contain links to third-party websites or services (such as our Zoom scheduling page or social media profiles). We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. We do not use cookies for third-party advertising purposes.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Website: www.wyacore.com/contact
• Email: dnowland@wyacore.com